My Etisalat Afghanistan (Application) PRIVACY POLICY

Welcome to My Etisalat Afghanistan. My Etisalat Afghanistan Application as a one stop shop

allow You to have access and controls over the services being provided by Etisalat Afghanistan.

“My Etisalat Afghanistan” is depending on the Users sharing certain information. We are firmly

committed to the security and protection of integrity of the Users of the Services (as defined in

the Terms of Service).

“My Etisalat Afghanistan” Privacy Policy explains how Etisalat Afghanistan and company/ies we

work with collect, use, share and protect information in relation to our services and software

provided in connection with “My Etisalat Afghanistan” services.

All capitalized terms used in this Privacy Policy and which are not defined therein shall have the

meaning ascribed to them in the “My Etisalat Afghanistan” Terms of Service. Reference to "we"

or "We" or "us" or "Us" in this Privacy Policy shall be deemed as references to “My Etisalat

Afghanistan”, and the terms "our" or "Our" will be construed accordingly. Reference to "you" or

"You" in this Privacy Policy shall be deemed as references to the User as set out in the Terms of

Service, and the terms "your" or "Your" will be construed accordingly.

INFORMATION WE MAY COLLECT FROM YOU

When You install the “My Etisalat Afghanistan” App, we will collect some technical information,

including but not limited to the following:

 Information provided at the time of registering to use “My Etisalat Afghanistan”

application and/or subscribing to our services;

 Your contact information, such as full name and email address;

 Profile information that you provide for your user profile (e.g., first and last name, picture,

phone number);

 When you download or use “My Etisalat Afghanistan”, we may receive information about

your location and your mobile device, including a unique identifier for your device;

 Billing information; and

 Details of transactions you carry out through our site and of the fulfilment of your orders.

The above information is used to verify that the User’s device is properly registered and will not

be used to identify You personally or be transferred to third parties. We will, however, use this

data for statistics and user support as long as You use the Services.

Etisalat Afghanistan may retain information (including your profile information and logs) and user

content for a commercially reasonable time for backup, archival and/or audit purposes.

USE OF INFORMATION BY OUR ADMINISTRATORS

We use third-party analytics tools to help us measure traffic and usage trends for the Service.

These tools collect information sent by your device or our Service. We collect and use this

analytics information with analytics information from other Users so that it cannot reasonably be

used to identify any particular individual User. In the same time, we use information held about

you in the following ways:

 To ensure contents from “My Etisalat Afghanistan” application is presented in the most

effective manner for you;

 To provide you with information, products or services that you request from Etisalat

Afghanistan;

 To notify you about changes or updates to “My Etisalat Afghanistan” application;

 To allow you to participate in interactive features of our services;

 Enhancing the security and safety of the services for You, such as by investigating

suspicious activity or violations of applicable terms or policies;

 To identity and fix bugs that may be present;

 In case of corporate transaction, such as the transfer of the Service, merger, consolidation

or in the unlikely event of bankruptcy or insolvency.

Etisalat Afghanistan or its involved partners may use cookies. Cookies are small pieces of text that

are written to your hard drive to store information about your use of “My Etisalat Afghanistan”.

NOTIFICATION

Etisalat Afghanistan may use Push Notification Services to notify you about up-dates and

important information. In such cases, your phone number may be part of the notification(s),

however, you can opt-out or disable push notifications at any time.

Etisalat Afghanistan may ask You to provide information on Your experiences from using “My

Etisalat Afghanistan” application, which will be used to measure and improve quality.

DISCLOSURE OF YOUR INFORMATION

We release account and other personal information when we believe release is appropriate to

comply with the law and any legal obligation; or protects the rights, property, or safety of Etisalat

Afghanistan and our users. This includes exchanging information with other companies,

organizations and government authorities, however, this does not include selling, renting or

disclosing personally identifiable information from customers for commercial purposes.

We also may share your information as well as information from tools like cookies, log files, and

device identifiers and location data, with third-party organizations (Service Providers).

CHILDREN'S PRIVACY

Etisalat Afghanistan does not does not knowingly collect or solicit any information from children;

or knowingly allow such persons to register for the “My Etisalat Afghanistan” services; or does

not knowingly sell products for purchase by children.

If you are a child, you may use “My Etisalat Afghanistan” application under supervision of a parent

or guardian. We do not collect personal information from children without consent of their

parents and/or guardian. In the event that we learn that we have collected personal information

from a child without consent of their parents, we will delete that information as quickly as

possible.

We encourage parents to be involved in the “MY Etisalat Afghanistan” application activities of

their children to ensure that no information is collected from a child without parental permission.

ACCURACY OF COLLECTED INFORMATION

Etisalat Afghanistan may replenish, rectify or erase any incomplete or inaccurate information

retained by “My Etisalat Afghanistan” application in connection with the provision of the

Services.

The accuracy and security of information concerning the Users and their contacts are Etisalat

Afghanistan’s highest priority and You are free to opt-in or opt-out of the Services at any time.

ACCOUNT CLOSURE

If you would like to stop using “My Etisalat Afghanistan” services, you should contact Etisalat

Afghanistan through its customer care centers.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be updated from time to time. When updated the “Effective date" below

will be amended and the new Privacy Policy will be posted online.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be

addressed to:

Etisalat Afghanistan

Ihsan Plaza, Shar e Naw

Kabul, Afghanistan

Email: myetisalat@etisalat.af